Net X Computers has provided expert level IT support since 2001, helping businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is that we don’t tell you, but we show you how we can deliver the latest technology consulting, services, maintenance, and support as a cost-effective IT solution to maximize our clients’ potential. We would like to become your technology partner; you are never obligated to purchase our products or services. We are only here to help you and your success.
We tailor our service to you and your needs while answering each and every question you have to the best of our ability. In today’s fast paced society we understand the need to have technology functioning properly when you need it most! We offer the turnaround times of 48-72 hours on most of our home user software repairs as well as small business visits within 1-2 hours. We understand the importance of technology and it is our mission to always have you up and running at your full capacity!
Communication is Key!
Our Core Principal. We believe our ability to communicate effectively makes an impact not only on our partnerships but on the results we can achieve. A good communicator can encourage two-way dialogue, discuss critical issues, exchange information, build trust, and engage people in the mission of the business. We will always be ready to listen and communicate every step of the way.
Get In, Find the Issue, Fix the Issue, Fix The Issue Right, Get Out.
There is nothing more frustrating then having to call your IT guy back over and over for the same issue. We hate that as well. We work fast and diligently, then we test and then test again to make certain your down time is not prolonged. We do enjoy your company but we respect your time.
We are Always Here To Help
Tech issue… No problem. We know our place in this world and we love it 🙂 We are Customer-Centric, both individually and as a team. We focus on always providing an exceptional experience for all of clients. You will find that at the end of any support call, relief and understanding.
Never Leave Anyone Hanging
Trust can not be built upon leaving someone is a bad spot. Our success and winning culture are based on trusting, mutually respectful relationships between our peers, clients, and partners. Foundational to this is the fundamental appreciation for solid relationships amongst everyone we work with.
Always be Learning
Our field is constantly changing, upgrading and moving in different direction. We know that to be the best for you means that we must always stay on top of not just the tech you use but the tech that is being created. This gives us the ability to advise, guide and plan for not just best practices now, but future. Keeping you always in the know.
We’ve Got This!
We are always going to do the right thing, no matter what. It’s not always easy, it’s sometimes expensive, and at times it’s an exercise in personal humility. However, we will always do the right thing by our customers, our partners, and our colleagues.