Today, professional services (PS) firms like financial advisors, accountants, and lawyers, face increasing competition and pressure from clients to deliver responsive and high-caliber services. To address these challenges, innovative firms realize that technology plays an important role. In fact, your IT systems can be a key enabler.
If you are an owner, clinician, or office manager and are responsible for managing your practice technology, you know that it is a time-consuming job. You also know it is fraught with risk. Your dental IT technology enables you to provide the best dental care and when something goes wrong, it can significantly impact the success of your practice.
Educational institutions rely on their IT systems for multiple purposes – from managing school administration and operations to helping students learn. New learning technologies are quickly advancing and changing the core concepts of what it means to educate. Regardless of their tight budgets, educational institutions are embracing new technologies to improve the learning experience, keep students engaged, and better prepare students for their digital lives and future careers.
Financial services (FS) firms face many IT challenges in the digital age. For example, many FS firms are 100-percent focused on transforming the customer experience. Today, it’s about embracing digital technologies to create omni-channel communications with customers and open new revenue opportunities, such as mobile banking.
State and local government agencies deal with more complex IT issues than organizations in many other industries. Their first challenge is to balance tight budgets with fewer resources while meeting the growing demand to modernize the digital services they provide to citizens. For example, many municipalities are creating smart cities, which require use of 5G networks, artificial intelligence (AI), blockchain, ubiquitous connectivity, and human-centered design to improve the quality of government services and citizen welfare.
Healthcare organizations are adopting modern IT technologies at an accelerating rate. Since the enactment of the HITECH Act and the meaningful use of electronic health records (EHR), the industry is being driven to change. As the Centers for Medicare and Medicaid Services (CMS) continues to advance EHR regulations, HCOs will need to advance the adoption of IT technology. This presents new IT opportunities and it also presents new challenges.
This is a good time for the manufacturing industry. Most manufacturers are delivering solid financial results and the move towards digital and advanced technologies is transforming business operations and the supply chain faster than ever. Over the next few years, manufacturers will become smarter, faster, safer, and more efficient as they explore technologies, such as big data, digital twins, AR/VR, mobile ERP, connected services, blockchain technology, and autonomous devices to improve efficiencies, productivity, and collaboration; scale operations; and open new opportunities.
As a non-profit, you have challenges that are unique to your business: promoting your mission, raising funds, meeting an array of compliance requirements, and hiring qualified staff — all with a very limited budget. You also have a limited budget when it comes to your IT systems. Regardless, you rely on technology to keep your day-to-day business operations running, connect with staff, volunteers, supporters, members, and donors, and get the data you need for management and compliance reporting.
Biotech & Life Sciences
Life sciences companies rely on their IT systems to do more than just manage administrative, financial, and operational functions. Their key differentiators are innovation and creating intellectual property (IP). It takes technology to manage the ever-growing volumes of data generated during product research and development, mine and analyze the data to provide insights, and securely collaborate with internal stakeholders and third-parties.