Credit Freezes: Protect Yourself Against Identity Theft

May 18, 2020 Blog
Credit-Freeze

Credit freezes are one of the most effective ways for consumers to protect themselves against identity theft. 

What exactly is a credit freeze? 

A credit freeze allows you to seal your credit reports and use a personal identification number (PIN) that only you know and can use to temporarily “thaw” your credit when legitimate applications for credit and services need to be processed. The added layer of security means that thieves can’t establish new credit in your name even if they are able to obtain your personal information. 

Freezing your credit files has no impact whatsoever on your existing lines of credit, such as credit cards. Therefore, you can continue to use them as you regularly would even when your credit is frozen. 

Freezes have been available for free to victims of identity theft for some years, but recently all three of the major credit bureaus adopted new rules that now allow non-victims to have access to credit freezes as well for a small fee. In addition, most states and Puerto Rico have adopted laws establishing credit freezes for residents of their state. 

Residents of various states may also freeze the credit reports of their minor children. Visit the National Conference of State Legislatures to see what the law is in your state. 

The cost ranges from about $3 to $10 per person per bureau to freeze a credit report; a couple of states have higher fees. 

*When you do a credit freeze, it is imperative that you freeze your credit with all three bureaus.* 

The cost to “thaw” your reports for one creditor — or for a specific period of time — ranges from free to $10. 

Four states remove your credit freeze automatically after seven years. These states are Kentucky, Nebraska, Pennsylvania and South Dakota. 

In most states, your credit freeze remains permanently on your files until you request removal. But not so in the states listed above, according to the Consumers Union’s guide to security freeze protection. 

If you’re a resident of one of these states, pay close attention. You’ll need to set some kind of calendar reminder for seven years from the date of placement. That will serve as a reminder to refresh your credit freeze status before it drops off your radar completely and you go months or years without this key protection against identity theft! 

When shouldn’t you freeze your credit? 

If your credit reports are accessed often for work or because you create new accounts with various financial institutions on a regular basis, it is not recommended that you freeze your accounts. This is because the costs to regularly “thaw” your reports would tend to be excessive. 

Below you’ll find directions and links to assist you in obtaining your credit freeze or thaw from each major bureau: 

EQUIFAX CREDIT FREEZE – [Equifax Website] 

  • Credit freezes may be done online or by certified mail – return receipt requested. 
  • Check your state’s listing for the exact cost of your credit freeze and to see if there is a reduction in cost if you are a senior citizen. 
  • Request your credit freeze by certified mail Please note there are attachments you must include. 
  • If your PIN is late arriving, call 1-888-298-0045. They will ask you for some ID and arrange for your PIN to be sent to you in 4-7 days. 
  • Unfreeze: Do a temporary thaw of your Equifax credit freeze by snail mail, online or by calling 1-800-685-1111 (N.Y. residents dial 1-800-349-9960). 
  • Info on freezing a child’s credit with Equifax can be found here. 
  • If requesting a freeze by mail, use the following address: 
  • Equifax Security Freeze 
    P.O. Box 105788 
    Atlanta, GA. 30348 

EXPERIAN CREDIT FREEZE – [Experian Website] 

  • Credit freezes may be done online; by certified mail – return receipt requested; or by calling 1-888-EXPERIAN (1-888-397-3742). When calling, press 2 then follow prompts for security freeze. 
  • Check your state’s listing for the exact cost of your credit freeze and to see if there is a reduction in cost if you are a senior citizen. 
  • Request your credit freeze by certified mail Please note there are attachments you must include. 
  • You can also freeze a child’s credit report. The information contained at this link is applicable for all three credit bureaus. You must first write a letter to each bureau to learn if your minor child has a credit report and if so, then you can proceed to freeze it. 
  • Unfreeze: Do a temporary thaw of your Experian credit freeze online or by calling 1-888-397-3742. 
  • Info on freezing a child’s credit with Experian can be found here. 
  • If requesting a freeze by mail, use the following address: 
  • Experian 
    P.O. Box 9554 
    Allen, TX. 75013 

TRANSUNION CREDIT FREEZE – [TransUnion website] 

  • Credit freezes may be done online, by phone (1-888-909-8872) or by certified mail – return receipt requested. (Some users have reported difficulty with the online method. Please try one of the other options if you too experience difficulty.) 
  • Check your state’s listing for the exact cost of your credit freeze and to see if there is a reduction in cost if you are a senior citizen. 
  • Request your credit freeze by certified mail Please note there are attachments you must include. 
  • Unfreeze: Do a temporary thaw of your TransUnion credit freeze online or by calling 1-888-909-8872. 
  • Info on freezing a child’s credit with TransUnion can be found here. 
  • If requesting a freeze by mail, use the following address: 
  • TransUnion Protected Consumer Freeze 
    P.O. Box 380 
    Woodlyn, PA. 19094 

Links to Freeze your credit. 

https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp

https://www.experian.com/freeze/center.html

https://www.transunion.com/credit-freeze/place-credit-freeze

Reporting consumer fraud 

We’re here to help anytime you need. Whether you have a question or are reporting a problem, MoneyGram’s Customer Service will respond as quickly as possible.  There are a number of ways to contact us or find answers to questions. Please select the option below to best meet your needs. 

Report fraud 

You may also use the form below to report fraudulent activity by selecting Report Fraud from the Type of Request drop down*. Please provide details of the incident in the Comments field. 

*If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at (800) 926-9400 (in Spanish -  (800) 955-7777) in order to have the transaction cancelled immediately. 

 Are you a victim of wire transfer fraud?  Report the incident immediately to your local police. 

And Learn what do do “What to do if you have been scammed“

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